Level IV Neonatal Intensive Care Unit (NICU)

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We have never taken for granted the sacred trust you place in us to care for your child, and today we are more grateful than ever for that privilege. To learn about all the ways we are working to keep you, your family and our team members safe, visit our COVID-19 updates page.

Level IV Neonatal Intensive Care Unit (NICU)

Nationally recognized for excellence, the Level IV NICU at Children’s Health℠ has a comprehensive team including renowned neonatologists from UT Southwestern that delivers expert care and compassionate treatment for your baby.

Each year, more than 650 newborns are referred for a higher level of care to the Level IV NICU at Children’s Health because we have the expertise to help treat even the most complex diseases. 

A Level IV NICU is specifically designed to meet the needs of premature and critically-ill newborns. We’re capable of caring for babies born at all gestational ages and with any medical or surgical disease. Our Level IV distinction means we won’t refer your baby to another hospital for care: We have everything newborns need right here. 

From providing respiratory support to surgical procedures, renowned neonatologists, surgeons and pediatric sub-specialists from UT Southwestern can care for any and all neonatal health issues. But it’s not just top doctors who care for your baby. Nurses, nurse practitioners, respiratory therapists, pharmacists, dietitians, social workers, child life specialists and therapists make sure you and your family have the support to help your baby get healthy and strong.

Conditions We Treat

Treatments and Services

  • High frequency oscillator and jet ventilation
  • Nitric oxide
  • Pre and post-surgical care
  • Total body cooling
NICU Reunion 2019 - Children's Health

WATCHthe video

Celebrating Milestones and New Beginnings

More than 500 former NICU patients and family members traveled from around the country to reunite with their care teams in the Butterfly Atrium, Dallas campus.

The annual event, hosted by our NICU team members during NICU Awareness Month, allows families to thank the care teams who were there during the first days and weeks of their children's lives, and gives team members the opportunity to see how far their tiniest of patients have come.

The "Cowboys and Cowgirls Roundup" themed reunion included food, games, music therapy sing-alongs, arts and crafts, photo stations and more.

Nationally recognized and charting the course for other NICUs

U.S. News & World Report ranks Children’s Health among the nation's top programs in neonatology. This ranking reflects how we use the latest, most innovative treatments to help babies grow up strong. 
We are the only NICU in North Texas designated by OptumHealth™ as a Neonatal Center of Excellence. We achieved this distinction because we provide the best possible care for a broad range of health issues, with an emphasis on preventing avoidable complications.
As a member of the Children’s Hospital Neonatal Consortium, we work with other top-ranked NICUs to improve quality and safety at NICUs across the country. We’re also proud to serve as a regional referral center for other NICUs who send babies to us from across North Texas and beyond.

These babies face incredible challenges in the first weeks of life and our team works hard for each and every one of them. Watching them thrive gives us energy to do more!
Rashmin Savani, MBChB, Professor and Division Chief, Neonatal-Perinatal Medicine

Featuring a soothing, healing environment

Our NICU recently expanded to include state-of-the-art equipment and upgraded amenities for your family. For instance, we keep your baby comfortable and secure by carefully controlling exposure to light, sound and physical contact.
Through bonding activities and informational sessions, you’ll learn more about the condition affecting your baby, find ways to become involved in your baby’s care and meet families going through NICU journeys of their own.

Leaders in telemedicine services

We were the first NICU in Texas to offer telemedicine services through  the TeleNICU Program. Here’s how it works: Let’s say you live in Tyler, but don’t want to uproot your whole family to come to Dallas for a second opinion. Our team will connect with your doctor through a high definition video and audio connection, evaluate your baby and help them decide what to do next.
Our TeleNICU program brings families across Texas peace of mind, knowing they can stay within the comfort of their own home and support system, but still receive our expert-level care. In fact, half of all of the cases that we provide consults on by TeleNICU stay at the home hospital. 

Follow-up care when you need it

You’ll breathe a sigh of relief once your baby “graduates” from the NICU, but you might be worried about what to do next. That’s why we’ll go out of our way to answer your questions before you go home. We’ll also coach you to handle your baby’s ongoing medical needs.

If your baby requires follow-up care, our Thrive Program monitors infants to the age of 5 years old to make sure they’re on track to achieve developmental milestones for things like motor skills, cognition, speech and physical growth.


In the News

Meet the Care Team