Meet your virtual guide to caregiving.
The new Children’s Health app places the power to manage your child’s care and connect with Children’s Health resources in your hands - with no login required.*
Children’s Health MyChart account required to access personal health information.
Features
MyChart for Caregivers
Use all the MyChart features you rely on in a new layout designed to make it easier for you to access your child’s health record.*
- Parent dashboard shows your children’s most important health notifications
- Schedule and manage appointments
- Securely message your care team
- Stay informed during a hospital visit with MyChart Bedside
Children’s Health MyChart account required. Learn More.
Find the right care
Whether you’re looking for a new primary care doctor or need the closest ER, the Children’s Health app can help you find the right care for your child.
- Find a doctor who matches your needs
- Search for a Children’s Health location and get driving directions
- Find the nearest Urgent Care clinic and hold your place in line
- Access virtual care for mental health and urgent care
Find your way
Our enhanced wayfinding guides you from your front door to our waiting room, with turn-by-turn directions inside the Children’s Health Dallas and Plano campuses.
- Get real-time navigation to the nearest coffee shop, restroom or ATM
- Find a valet or park in our garage and save the location of your parking spot to find it again easily
- Discover our family amenities like play areas, family lounges, charging stations, gift shops, lactation rooms and more
Love the App
Thank you Children’s Health for helping me navigate and find where I need to be. This saves me so much time. My kiddo loves helping me find where we need to be. Wish I could give this 10 stars.
- Children’s Health app user
Download the app from your favorite app store or text “app” to 77444.
Message and data rates may applyMessage and data rates may apply. Message frequency varies. See our Privacy Policy and Terms of Service.
Reply STOP to opt out of texts and reply HELP for help.
Message and data rates may apply. Message frequency varies. See our Privacy Policy and Terms of Service.
Reply STOP to opt out of texts and reply HELP for help.
Which App is Right for Me?
| Children’s Health App | MyChart by Epic | |
| Who can use it? | Anyone* | Children’s Health MyChart account holders Learn More |
| MyChart features* | ||
| Family dashboard | ||
| Join a video visit | ||
| Pay bill as a guest | ||
| Find a new provider | ||
| See a searchable map of our locations | ||
| Get directions to your parking spot | ||
| Find the nearest coffee shop | ||
| Biometric login (fingerprint, face ID) | ||
| Access Family Education and other Childrens.com content | ||
| Set a default profile1 | ||
| Access from the web |
Children’s Health MyChart account required to use MyChart features
1 MyChart mobile app only
Frequently Asked Questions
-
Does this replace MyChart?
Patient families can use the Children’s Health app to access MyChart features, however the MyChart web portal and MyChart mobile app will still be accessible, and we will continue to promote MyChart as our patient portal. Almost all MyChart features are available in the Children’s Health app including:
- Appointments and past visits
- Messages
- Confirmation and PreCheck-in for visits
- Estimates
- Billing
- Share My Record
- Health Summary
- Notifications
- Health Reminders
- To Do
- Medications
- Questionnaires
- Test Results
-
Why do I have to turn on Bluetooth and location services?
We use your device’s location services to help you find nearby health care providers and locations, and to give real-time GPS navigation to our locations. We use your device’s Bluetooth services to provide turn-by-turn directions through our buildings and garages.
You can choose whether to have Location Services on always or only while using the app. Bluetooth will only be used while the app is active. Location and Bluetooth services do not collect or store personal information.
-
How is my privacy protected?
Children’s Health is committed to respecting the privacy and confidentiality of your medical information. For more information, please reference our Notice of Privacy Practices.
-
Can I record my parking spot in all Children’s Health parking areas?
This feature is only available in covered garage parking.
-
Is the Children’s Health app available in Spanish?
Yes, the Children’s Health app is available in Spanish and English.
-
How can I provide feedback on the Children’s Health app?
We welcome and encourage your input on the app! If you notice something in the app is incorrectly labeled, think navigation isn’t working as it should, or have any other questions or suggestions, click “Send App Feedback” on the More Menu in the bottom right corner of the app.