Employee and Provider Resources

COVID-19 Employee Resource Center
- Staffed by representatives from Human Resources, Occupational Health and Information Services
- Available 24/7
- Call 469-488-2020

For the latest updates and resources, visit ChildNet
- You can access Childnet from any device with your Duo authentication (more info on Duo below)

Looking for email access?
- Children's Health Email
Already migrated to Exchange Online? visit outlook.office.com - Parkland Email
- UT Southwestern Email

What is SharePoint?
- ChildNet 2.0
- You can collaborate and share information
- Access to the Brand Center, Resource Center, Learning Institute and more
- Keeps you informed with Balloon Beat News

What is Workspace ONE™?
- External access to Children's Health applications outside of ChildNet 2.0
- Contains most of Children's Health applications including: Epic, Kronos, Outlook web access and Lawson Portal

Need to use internal applications? Try MyDesk
- MyDesk brings a new Windows 10 virtual workstation experience that is built for everyone, it will replace Clinical Desktop.
- It goes where you go on any device and keeps up with all your files and settings. Always have your tools at hand with MyDesk.

What you need before working from home - Duo
- Team members who have not enrolled in DUO two-factor authentication will need to do so to work remotely.
- To enroll on site, visit https://mfa.childrens.com. If you’re off site, or if you need help enrolling, please contact the Service Desk at 214-456-4357, option 1.
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COVID-19 Resources and Updates on ChildNet
Employee Resource Center
COVID-19 Employee Resource Center
469-488-2020
Need Technical Help?
Visit the IS Help Service Portal
- Phone Support
- Service Desk 6-Help(x6-4357)
- Self Service
- Password Reset