Children’s wants to know if you have any problems with our services. If you or your family feels your rights as a patient were not upheld, you have the right to voice a grievance and receive a written response from the Grievance Resolutions Committee. We encourage you to talk with
Your child’s nurse or physician
The nursing manager or director
The Guest Relations representative at the Care Line: 214-456-2273
The nursing supervisor (during evening or weekend hours, call 214-456-7000
If you feel your issues are not being resolved or addressed by Children’s, you may contact: