Financial assistance policy summary

Financial assistance program

Children's Health℠ dedicates itself to providing high quality, low-cost care to all children. To help children get the care they need, Children's Health provides financial assistance for medical services. 

Please read Children's Health Financial Assistance Policy to learn more about:

• How to apply for financial support.
• Who is eligible to get financial support.
• What types of support are available if you have health insurance.
• What types of support are available if you do not have health insurance.

• Financial assistance eligibility

  Patient under the age of 26 who is present in the United States without a permanent residence in another country or the guarantor (i.e., person responsible for payment for services) for such patient and who meet the Family Income requirements set forth in the Financial Assistance Policy.

   

• How do I apply for financial assistance?

  You may apply for financial assistance by completing a Financial Assistance Application.  You may have to submit other paperwork with the application to see if you qualify.  We have Financial Counselors available to help you with the application process in the Admitting Departments at both our Dallas and Plano locations (see below for address, business hours and phone numbers). You may be eligible to receive financial assistance in some cases without applying. 

  The Financial Assistance Application, this summary and the Financial Assistance Policy can be obtained in English, Spanish or certain other languages as follows:

  • In person at the Hospital Admitting department.
  • By phone:
    • Dallas: 214-456-8640
    • Plano: 469-303-8640
  • Print Application (English)  Print Application (Spanish)
  • By mail:

  Children’s Medical Center Dallas
  Attn: Admitting Office
  1935 Medical District Dr
  Dallas, TX 75235

  Children’s Medical Center Plano
  Attn: Admitting Office
  7601 Preston Rd
  Plano, TX 75024

  View the full Assistance Policy

   

• Financial counselors

  Financial Counselors are available to assist you with the application process in the Admitting departments at both our Dallas and Plano locations.  

  Children's Medical Center Dallas
  1935 Medical District Dr
  Dallas, TX 75235
  Monday - Friday: 7 a.m. - 5:30 p.m.
  Phone: 214-456-8640
  Fax: 214-456-6351

  Children's Medical Center Plano
  7601 Preston Rd
  Plano, TX 75024
  Monday - Friday: 6:30 a.m. - 3:30 p.m.
  Phone: 469-303-8640