Leadership and People
Throughout our history, whether treating common pediatric conditions or giving lifesaving care, our people are at the heart of Children’s Health℠ . Our unique skills and experience, combined with the most up-to-date techniques and technology, provide the most comprehensive health care available.
The senior leadership team and physician leaders at Children's Health empower our organization with the mission of making life better for Children.
Chris Durovich, the Chief Executive Officer of Children’s Health, has more than 30 years of leadership experience in adult and pediatric health care and physician practice management. Since becoming President and Chief Executive Officer in 2003, he has guided Children's Health to be the eighth-largest pediatric health care system in the nation, serving nearly 300,000 children each year.
Pamela Arora serves as Senior Vice President, Information Services and Chief Information Officer (CIO) and is responsible for directing all efforts of the Information Services groups in the organization. Her oversight encompasses systems and technology, Health Information Management, and Healthcare Technology Management and support.
Joe Don is Senior Vice President and Associate Chief Nursing Officer, overseeing the clinical practice of Nursing at Children’s Medical Center Dallas. In his role, Joe Don is responsible for the hospital transport operations (fixed-wing, rotor-wing, and ground ambulance), respiratory care, operative services, the Pauline Allen Gill Center for Cancer & Blood Disorders, and the advanced practice service (nurse practitioners and physician assistants).
As president of Children’s Medical Center Foundation, Brent Christopher leads the team focused on fundraising in support of Children’s Health and its components: Children’s Medical Center Dallas and Plano, eight specialty centers, multiple Children’s Health Pediatric Group primary care practices, Our Children’s House specialty hospital and rehabilitation facilities, home health, physician services and the Children’s Medical Center Research Institute at UT Southwestern.
Bill Elvey joined Children’s Health as Senior Vice President, Facilities and Real Estate in October 2016. He is responsible for facilities planning; real estate acquisition and disposition; property management; facilities project management, design and construction; major repair and repurposing of facilities and a host of other facilities-related functions.
Julie Hall-Barrow serves as the Senior Vice President, Network Development and Innovation for Children’s Health, spearheading the organization’s development and implementation of innovative care delivery models. She oversees Children’s Health Care Network; a collaborative network of health providers, including both employed and community physicians as well as other like-minded providers, who work together to provide the best care for children in the community.
Doris Hunt serves as Senior Vice President, Insurance Services for Children’s Health. Doris is responsible for leading the Children’s Medical Center Health Plan transition from developing solution options and programs to the tangible implementation of these assets by partnering with business leaders. She has 25 years of experience in health care administration, hands-on operational and accounting solutions for delivery systems and provider sponsored HMO’s.
Keri Kaiser serves as Senior Vice President, Marketing and Communications, Chief Marketing Officer and Chief Experience Officer for Children’s Health. Since joining Children’s Health in November 2012, Keri has led a complete transformation of the marketing and communications function for the organization, instituting a strong emphasis on consumer-driven marketing efforts and a communications plan that is solidifying the status of Children’s Health in the national health care dialogue as an industry leader.
Dr. Morse serves as Senior Vice President for Quality & Safety and Chief Quality Officer. In addition to his role in Quality, Dr. Morse oversees Our Children’s House. Previously employed by UT Southwestern Medical Center working directly with Children’s Health since 2012, Dr. Morse is responsible for the oversight and advancement of system-level quality and safety – both patient and staff safety – across Children’s Health.
In 1961, Children’s was officially named the pediatric teaching hospital for UT Southwestern. Today, that affiliation means Children’s has access to a medical faculty that has produced five Nobel Laureates since 1985 – more than any other medical school in the world – and transformational research designed to improve children’s.
Among other things, it’s this special relationship with UT Southwestern Medical School that ensures Children’s is cited year after year for excellence in a variety of the 50 pediatric medical specialties we provide.
In the last five years, 272 pediatric specialists have been recruited by Children’s and UT Southwestern. We currently have more than 1,000 medical/dental staff members at Children’s.
We owe our origins to nurses, and nurse May Smith in particular. In the spring of 1913, she and a group of nurses organized the Dallas Baby Camp, recognizing that children receive better care when it is focused on them. Some 100 years later, more than 5 million children have been helped because of their vision.
Today, the nearly 1,800 nurses at Children’s Medical Center play an essential role in fulfilling the hospital’s mission and establishing Children’s as one of the nation’s premier pediatric hospitals.
Thanks to our nurses, Children’s joined a distinguished list in 2009 when we were designated as a Magnet organization – the highest national recognition granted to a hospital or medical center for excellence in nursing. This gold standard is given by the American Nurses Credentialing Center, a subsidiary of the American Nurses Association and the largest and most prestigious nurses credentialing organization.
Volunteers have played a critical role in our operations from the very beginning starting with their work at Baby Camp in 1913 to heat and wrap bricks that were placed in tubs to warm the babies’ tiny bodies. Today, our volunteers, among the many heroes and heroines at Children’s Health℠, can be found in every hallway, and their ongoing support is essential to our longevity. Children’s Health remains a not-for-profit medical center, dependent on the generosity of those who willingly give their time and attention to our patients and their families.
Children’s Health has more than 600 adult volunteers, representing a diverse set of working professionals, retired persons and seniors, as well as 200 student volunteers. All provide comforting services and support to make life better for children.
In addition to providing adult and student volunteer programs, Children’s Health has a number of opportunities available for community volunteers. From group projects to individual support, these projects are perfect for community and faith groups.
On an average year, Children’s Health volunteers contribute 341,500 hours, which is equivalent to the work of 164 full-time employees and $7,560,810, including both volunteer hours in the hospital and in the community.
For a century, Children’s has been piloted by strong, forward-thinking leaders with an unwavering focus on our mission – to make life better for children. Their steady hands at the helm have played a major role in making us what we are today: a recognized leader in regional, national and international care for children.
Whether at our campuses in Dallas, Plano or our Pediatric Group locations throughout the Metroplex, our leadership and staff apply their knowledge and skills to running our hospitals and related services. It takes a team of many to support the medical members, which in addition to doctors and nurses also includes clinical technicians, surgery technicians, respiratory care practitioners and EMTs, among others.
Additionally, our food service workers, housekeepers, child life specialists, security personnel, equipment caretakers, engineers, executives and administrative staff, to name a few, are privileged to be among the many who care for the children and families who come to us.
Regardless of the role we play, our team of more than 5,600 takes great pride in being the eighth-largest pediatric health care provider in the country and the only academically affiliated pediatric hospital in the area. Collectively, we make a big difference as we serve the smallest of the small.