Skip to main content Skip to navigation Skip to navigation
  • 844-4CHILDRENS (844-424-4537) 844-424-4537
  • Patient Login (MyChart) Visit our MyChart Guide to learn more about how to create and use your MyChart account.
  • Employee and Provider Login
  • Pay My Bill
  • Careers
  • Donate Now
Visit the home page

No disponible en español

  • Home
  • Treatment
  • Patient Families
  • Visitors
  • Provider Resources
  • Research and Innovation
  • Health and Community Resources
  • Donate or Volunteer
Visit the home page
Call children's health Access medical records by logging in to MyChart Find Bill Pay options here Find Children's Health Locations Find Children's Health Doctors
  • Home
  • Treatment
    • Treatment Home
    • Departments and Programs
    • Conditions and Treatments
    • Preventative Care and Immunizations
    • Primary Care
      • Primary Care
      • Primary Care Home
      • When to See a Primary Care Physician
      • New Patient Information
      • Preparing for Your Appointment
    • Urgent Care
    • Emergency and Trauma Care
    • Outpatient Pharmacies
    • Specialty Pharmacy
    • Remote Patient Monitoring
    • Rehabilitation and Therapy Services
      • Rehabilitation and Therapy Services
      • Rehabilitation and Therapy Services Home
      • Integrated Therapy
    • Virtual Care
      • Virtual Care
      • Virtual Care Home
      • School-Based Programs
      • Virtual Visit
      • Virtual Visit Specialty Clinics
    • Find a Doctor or Provider
    • Find a Location
    • Request an Appointment
    • US News and World Report 2022 - 2023 Ranking

      Proud to be ranked in all 10 pediatric specialties the last five years.

  • Patient Families
    • Patient Families Home
    • Resources for Your Child
      • Resources for Your Child
      • Resources for Your Child Home
      • School Services
      • Transitioning to Adult Care
      • Activities for Kids
      • Child life
    • Parent Resources
      • Parent Resources
      • Parent Resources Home
      • Language and Interpreter Services
      • Hospital Guide
      • Social Work
      • Family Resource Library
      • Medical Records Request
      • MyChart Guide
      • MyChart Bedside
      • Preparing for Your Visit or Stay at Children's
      • Spiritual Care and Education
      • Mobile App
      • Family Advisory Network
    • Travel and Lodging
      • Travel and Lodging
      • Travel and Lodging Home
      • Patient Family Lodging
      • Public Transportation
    • Diversity and Inclusion
    • Billing and Insurance
      • Billing and Insurance
      • Billing and Insurance Home
      • Pay My Bill
      • Family Guide to Billing
      • Billing Dictionary
      • Financial Assistance and Support
      • Common Billing Questions
      • For Patients with Insurance
      • Your Rights and Protections Against Surprise Medical Bills
      • Cost Estimates
    • Write a Review
    • Weather Updates
  • Visitors
    • Visitors Home
    • Policies and Procedures
      • Policies and Procedures
      • Policies and Procedures Home
      • Contacting a Patient
      • Visiting Hours and Policies
    • Hospital Guide
      • Hospital Guide
      • Hospital Guide Home
      • ATM Locations
      • Dining and Food Services
      • Gift Shops and Retail
      • Courtyard
      • Wheelchair and Disability Accessibility
      • Parking
      • WiFi and Internet Access
      • Frequently Asked Questions
      • Guest Relations
      • Amazon Hub Lockers
    • Amazon Lockers Logo with Lockers

      Children’s Health is proud to become the first pediatric health system in the country to offer Amazon Lockers, self-service kiosks that allow you to pick up your Amazon packages when and where you need them most – 24 hours a day, seven days a week. Learn more about Amazon Lockers.

  • Provider Resources
    • Provider Resources Home
    • Refer a Patient
      • Refer a Patient
      • Refer a Patient Home
      • Direct Admit
      • Request Medical Transport
      • Contact my Provider Liaison
      • Email Sign up Provider Newsletter
      • Login to Provider Portal
      • Provider Tools
      • Infusion Therapy Referrals
    • Education and Training
      • Education and Training
      • Education and Training Home
      • Fellowship and Subspecialty Training Programs
      • Pediatric Residency
      • Administrative Residency
      • Vizient/AACN Nurse Residency
      • Continuing Education
      • Pharmacy Residency
      • Clinical Pastoral Education
      • Child Life and Music Therapy Training Opportunities
      • Pediatric Emergency Services Network
      • Student Affiliations
      • Student Internships
      • Pediatric Advanced Life Support (PALS)
      • Scholarships
      • Andrews Physical Therapy Residency
      • Community Partner
    • Medical Staff Services
    • Nursing Services
      • Nursing Services
      • Nursing Services Home
      • Our Nurses
      • Our Nursing Model
      • Nursing Annual Report
      • Nursing Transition to Practice Programs
  • Research and Innovation
    • Research and Innovation Home
    • Clinical Trials
      • Clinical Trials
      • Clinical Trials Home
      • Research FAQs
      • Why is Research Important?
      • Research Glossary
      • Pediatric Clinical Trials & Experimental Medication
    • Research Focus Areas
      • Research Focus Areas
      • Research Focus Areas Home
      • Cardiology
      • Endocrinology
      • Gastroenterology
      • General Surgery
      • Hematology & Oncology
      • Neonatal/Perinatal
      • Nephrology
      • Neurology/Neurosurgery
      • Pulmonology
      • Urology
    • Publications
    • Research Library
    • Innovation
      • Innovation
      • Innovation Home
      • PEDS Score
      • Hackathons
      • Telemedicine
      • Center for Clinical Simulation
      • Mobile Resources
  • Health and Community Resources
    • Health and Community Resources Home
    • Health & Wellness Library
    • Community Resources
      • Community Resources
      • Community Resources Home
      • Family Education
      • School-Based Partnerships and Programs
      • Children’s Health Care Network
      • Resources for Transgender Youth and Their Families
    • DFW Children's Health Assessment
      • DFW Children's Health Assessment
      • DFW Children's Health Assessment Home
      • Beyond ABC Symposium
    • Podcasts
    • Expansion Projects
    • Girl with a wrapped wrist

      When to take your child to an urgent care vs. the emergency room. Learn more.

  • Donate or Volunteer
    • Donate or Volunteer Home
    • Volunteer
      • Volunteer
      • Volunteer Home
      • Adult Volunteer Program
      • Student Volunteer Program
      • Volunteer Dogs
      • Group Service Projects and Events
    • Donate
      • Donate
      • Donate Home
      • Donate Items
      • Make a Financial Gift
      • Handcrafted Items
    • Share Your Story
{}
Family Guide to Billing
  • Patient families
  • Billing and insurance
  • Family Guide to Billing

Family Guide to Billing

No matter where your child is treated at Children’s Health℠, you can expect to receive bills from the hospital as well as separate bills from doctors for their professional services. Usually, more than one doctor will care for your child. You may receive several separate doctor bills (attending doctor, surgeon, radiologist, pathologist, etc.). Depending on the type of visit you have at the hospital, you may also receive separate bills for charges such as lab tests or certain supplies.

For patients with insurance

View a list of contracted insurance plans for Children’s Health to determine if we are in-network with your insurance company (English | Spanish).

Please also contact your insurance company to verify if the doctor treating your child is in your plan's network. Even if Children’s Health is in-network for your child's insurance plan, the doctor(s) treating your child may not be. The majority of doctors who treat patients at Children's Health are not hospital employees. Many of our doctors are contracted with the same insurance plans as the hospital, but not in all cases. 

For questions regarding billing, charges or denied claims, call 800-467-7404 or email patientbilling@childrens.com.

Lab, radiology and pharmacy bills

Your co-pay does not include lab tests, radiology and pharmacy charges. Children's will bill separately for those services. These charges may be applied to your outpatient deductible.

Children's lab services are specialized for pediatrics; however, not all insurance plans recognize Children's as a preferred provider for lab services. You may be charged an extra out-of-pocket expense. If you chose another lab for tests that is in-network with your plan, Children's will be happy to help you find the center most convenient for you.

Admission day surgery, radiology, therapy or lab services

You will be asked to pay any co-pays, co-insurance or deductibles for the services provided by the hospital. These services may require authorization. Contact your insurance company to better understand your plan's requirements. If your child is admitted to an inpatient bed for a short stay, the physician may order "observation" services instead of "inpatient," based on the child's medical condition. If that is the case, these services will be billed as "outpatient" services instead of inpatient and will be subject to your plan's outpatient deductible requirements. The doctors, surgeons, radiologists, anesthesiologists and pathologists will bill the professional fees.

Additional information

For patients without insurance

Many of our patient families are surprised to learn that their child qualifies for assistance. You can speak to a financial counselor in the Admitting office, or you call a financial counselor at 214-456-8640 7 days a week between 7 a.m. - 5 p.m.

If you earn too much to qualify for assistance, you may be eligible for a prompt-pay discount. Please call Patient Financial Services for this information at 800-467-7404 or 214-456-2455, Monday - Friday between 8 a.m. - 5 p.m.

Learn More About Financial Assistance

If you have any additional questions please feel free to call us at 800-467-7404 or email us at patientbilling@childrens.com.

Share:
bb47c379-5f9f-4ccf-9760-9b16e6187051
  • Pay My Bill
  • Family Guide to Billing
  • Billing Dictionary
  • Financial Assistance and Support
    • Full Financial Assistance Policy
  • Common Billing Questions
  • For Patients with Insurance
  • Cost Estimates
Follow Children's Health on social media
Facebook Twitter Instagram YouTube Linked In
Subscribe to our email newsletter
1935 Medical District Drive Dallas, Texas 75235 844-4CHILDRENS 844-424-4537
  • Why Children's Health
  • About Us
  • Diversity and Inclusion
  • Our Difference
  • Our People
  • Sustainability Program
  • Working at Children's Health
  • Careers
  • Employee Resources
  • Billing and Insurance
  • Cost Estimates
  • Policies and Procedures
  • Patient Rights and Responsibilities
  • Notice of Privacy Practices
  • Terms of Use
  • Quality and Safety
  • Complaint Resolution
  • International Patient Services
  • CHNA Report
  • Supplier Portal
  • Media Toolkit
  • Newsroom
  • Gain template information in the Brand Center
  • Shop Children's Health
  • Contact Us
  • Sitemap
  • Accessibility
Badge: Institutional member - Children's Hospital Association

© 2022 Children's Health. All rights reserved.