At Children's Health℠ we strive to make your and your child's experience as pleasant as possible. We understand your visit can sometimes be difficult and overwhelming, and we offer many amenities that we hope will make your time here more accommodating.
We know that having a child in the hospital means you don’t have any extra time on your hands for errands. So we have multiple Chase Bank automatic teller machines (ATMs) located throughout the Dallas and Plano campuses.
Dining and Food Services
At Children’s, we have several places available to eat for the patient, family, and visitors.
Gift Shops and Retail
Our gift shops sell age-appropriate gifts for children, as well as Mylar (latex-free) balloons, magazines, books, newspapers, games, snacks and personal items.
Wheelchair and Disability Accessibility
Children’s Health is in compliance with the provisions of the Americans with Disabilities Act (ADA). All buildings are wheelchair accessible.
We have a variety of parking options available to make your visit more accommodating and safe.
WiFi and Internet Access
We want to make it easy for you to stay connected with family members and friends while your child is at Children’s.
Frequently Asked Questions (FAQs)
When visiting a child or preparing for a visit, it's only natural that you and your family will have lots of questions.
Our Guest Relations representatives are available to help our young patients, their family members and their visitors whenever they might have questions. Their responsibility is to serve as a link among health care providers, patients and patient families.
Children’s Health continually strives to improve the experience of the patients and families we’re so privileged to serve, driven in large part by a steadfast commitment to innovation and creative solutions. In that spirit, we’re proud to become the first pediatric health system in the country to offer Amazon Lockers.