Skip to main content Skip to navigation Skip to navigation
  • 844-4CHILDRENS (844-424-4537) 844-424-4537
  • Patient Login (MyChart) Visit our MyChart Guide to learn more about how to create and use your MyChart account.
  • Employee and Provider Login
  • Pay My Bill
  • Careers
  • Donate Now
Visit the home page

No disponible en español

  • Home
  • Treatment
  • Patient Families
  • Visitors
  • Provider Resources
  • Research and Innovation
  • Health and Community Resources
  • Donate or Volunteer
Visit the home page
Call children's health Access medical records by logging in to MyChart Find Bill Pay options here Find Children's Health Locations Find Children's Health Doctors
  • Home
  • Treatment
    • Treatment Home
    • Departments and Programs
    • Conditions and Treatments
    • Preventative Care and Immunizations
    • Primary Care
      • Primary Care
      • Primary Care Home
      • When to See a Primary Care Physician
      • New Patient Information
      • Preparing for Your Appointment
    • Urgent Care
    • Emergency and Trauma Care
    • Outpatient Pharmacies
    • Specialty Pharmacy
    • Remote Patient Monitoring
    • Rehabilitation and Therapy Services
      • Rehabilitation and Therapy Services
      • Rehabilitation and Therapy Services Home
      • Integrated Therapy
    • Virtual Care
      • Virtual Care
      • Virtual Care Home
      • School-Based Programs
      • Virtual Visit
      • Virtual Visit Specialty Clinics
    • Find a Doctor or Provider
    • Find a Location
    • Request an Appointment
    • US News and World Report 2022 - 2023 Ranking

      Proud to be ranked in all 10 pediatric specialties the last five years.

  • Patient Families
    • Patient Families Home
    • Resources for Your Child
      • Resources for Your Child
      • Resources for Your Child Home
      • School Services
      • Transitioning to Adult Care
      • Activities for Kids
      • Child life
    • Parent Resources
      • Parent Resources
      • Parent Resources Home
      • Language and Interpreter Services
      • Hospital Guide
      • Social Work
      • Family Resource Library
      • Medical Records Request
      • MyChart Guide
      • MyChart Bedside
      • Preparing for Your Visit or Stay at Children's
      • Spiritual Care and Education
      • Mobile App
      • Family Advisory Network
    • Travel and Lodging
      • Travel and Lodging
      • Travel and Lodging Home
      • Patient Family Lodging
      • Public Transportation
    • Diversity and Inclusion
    • Billing and Insurance
      • Billing and Insurance
      • Billing and Insurance Home
      • Pay My Bill
      • Family Guide to Billing
      • Billing Dictionary
      • Financial Assistance and Support
      • Common Billing Questions
      • For Patients with Insurance
      • Your Rights and Protections Against Surprise Medical Bills
      • Cost Estimates
    • Write a Review
    • Weather Updates
  • Visitors
    • Visitors Home
    • Policies and Procedures
      • Policies and Procedures
      • Policies and Procedures Home
      • Contacting a Patient
      • Visiting Hours and Policies
    • Hospital Guide
      • Hospital Guide
      • Hospital Guide Home
      • ATM Locations
      • Dining and Food Services
      • Gift Shops and Retail
      • Courtyard
      • Wheelchair and Disability Accessibility
      • Parking
      • WiFi and Internet Access
      • Frequently Asked Questions
      • Guest Relations
      • Amazon Hub Lockers
      • Charging lockers
    • Amazon Lockers Logo with Lockers

      Children’s Health is proud to become the first pediatric health system in the country to offer Amazon Lockers, self-service kiosks that allow you to pick up your Amazon packages when and where you need them most – 24 hours a day, seven days a week. Learn more about Amazon Lockers.

  • Provider Resources
    • Provider Resources Home
    • Refer a Patient
      • Refer a Patient
      • Refer a Patient Home
      • Direct Admit
      • Request Medical Transport
      • Contact my Provider Liaison
      • Email Sign up Provider Newsletter
      • Login to Provider Portal
      • Provider Tools
      • Infusion Therapy Referrals
    • Education and Training
      • Education and Training
      • Education and Training Home
      • Fellowship and Subspecialty Training Programs
      • Pediatric Residency
      • Administrative Residency
      • Vizient/AACN Nurse Residency
      • Continuing Education
      • Pharmacy Residency
      • Clinical Pastoral Education
      • Child Life and Music Therapy Training Opportunities
      • Pediatric Emergency Services Network
      • Student Affiliations
      • Student Internships
      • Pediatric Advanced Life Support (PALS)
      • Scholarships
      • Andrews Physical Therapy Residency
      • Community Partner
    • Medical Staff Services
    • Nursing Services
      • Nursing Services
      • Nursing Services Home
      • Our Nurses
      • Our Nursing Model
      • Nursing Annual Report
      • Nursing Transition to Practice Programs
      • Nurse Externship
  • Research and Innovation
    • Research and Innovation Home
    • Clinical Trials
      • Clinical Trials
      • Clinical Trials Home
      • Research FAQs
      • Why is Research Important?
      • Research Glossary
      • Pediatric Clinical Trials & Experimental Medication
    • Research Focus Areas
      • Research Focus Areas
      • Research Focus Areas Home
      • Cardiology
      • Endocrinology
      • Gastroenterology
      • General Surgery
      • Hematology & Oncology
      • Neonatal/Perinatal
      • Nephrology
      • Neurology/Neurosurgery
      • Pulmonology
      • Urology
    • Publications
    • Research Library
    • Innovation
      • Innovation
      • Innovation Home
      • PEDS Score
      • Hackathons
      • Telemedicine
      • Center for Clinical Simulation
      • Mobile Resources
  • Health and Community Resources
    • Health and Community Resources Home
    • Health & Wellness Library
    • Community Resources
      • Community Resources
      • Community Resources Home
      • Family Education
      • School-Based Partnerships and Programs
      • Children’s Health Care Network
      • Resources for Transgender Youth and Their Families
    • DFW Children's Health Assessment
      • DFW Children's Health Assessment
      • DFW Children's Health Assessment Home
      • Beyond ABC Symposium
    • Podcasts
    • Expansion Projects
    • Fight Seasonal Allergies

      Fight seasonal allergies in kids. Learn more.

  • Donate or Volunteer
    • Donate or Volunteer Home
    • Volunteer
      • Volunteer
      • Volunteer Home
      • Adult Volunteer Program
      • Student Volunteer Program
      • Volunteer Dogs
      • Group Service Projects and Events
    • Donate
      • Donate
      • Donate Home
      • Donate Items
      • Make a Financial Gift
      • Handcrafted Items
    • Share Your Story
{}
Family Advisor Network (FAN)
  • Parent Resources
  • Family Advisor Network (FAN)

Family Advisor Network (FAN) Family posing - dad, mom with two sons - Children's Health

The Family Advisor Network (FAN) is a partnership of current and former Children’s Health℠ patients, their families, and our team members. Creating this partnership has allowed us to shape our patient experience and remain focused on patient family-centered care.

What we do

Family Advisory Network GraphFamily advisors help us make meaningful changes in our organization by sharing their experiences, ideas and solutions. Some ways advisors help are:

  • Identify issues and provide solutions
  • Build relationships with leaders, doctors and other caregivers in our organizations to create open communication
  • Share ideas on patient experience, including quality of care, access to services and amenities
  • Plan and design of renovations or new facilities

We are better together

Children’s Health is committed to partnering with patients and their families in their care for better health outcomes. This is called patient and family-centered care, which has 4 guiding principles:

  • We show all patients and those who love them dignity and respect when giving care regardless of the child or family’s background, culture, spiritual beliefs or values.
  • We share information about your child’s care in a timely manner so you can make decisions about caring for them.
  • We want patients and families to participate in their care at the level they feel comfortable.
  • Collaboration and partnership help us make a care plan that works best for your family.

How can I become a FAN?

We thoughtfully evaluate and select candidates to serve as family advisors who share in our commitment to advancing the patient experience at Children’s Health. 

Application

English  Spanish

*Applicants must be over 18 years of age and were either a patient or caregiver of a patient within the last 3 years.

  • Application process

    1. If we move forward with your application based on your interests, availability and our current program needs – including our focus on thoroughly representing the diverse patient population we serve – we’ll follow up with you via phone or email.
    2. One of our biggest priorities in building the Family Advisory Network is to have participants who represent the diverse patient population we serve at Children’s Health. To help us achieve this, please let us know how you believe your perspective is unique, which can include experiences related your education, career, language, religion, race, ethnicity, where you live, sexual orientation or family structure.
    3. If you are selected to become a family advisor, we’ll perform a background screening and you’ll need to complete immunization checks (as needed), training and orientation and other requirements before beginning in your role.

Learn more about our commitment to Diversity & Inclusion at Children's Health and what's being done to ensure all families feel welcomed, heard and respected.

FAN Spotlight

  • Caroline and Marissa's story
  • Keegan and Madeleine's story

Share:
e610c053-0b3c-4532-a5d7-da1cd1eeb3ed
Family Advisory Network FAN logo - Children's Health

Become a FAN


Contact us
FAN@childrens.com

  • Language and Interpreter Services
  • Hospital Guide
  • Social Work
  • Family Resource Library
    • Audio, e-books and print books
    • Bookmobile Program
    • Featured and Recommended Reading
    • Medical Librarians
    • Library disclaimer
  • Medical Records Request
  • MyChart Guide
    • MyChart Tutorials
    • MyChart Instant Activation
    • MyChart Mobile App FAQs
  • MyChart Bedside
  • Preparing for Your Visit or Stay at Children's
  • Spiritual Care and Education
    • Center for the Spirituality of Children
    • Chapel and Worship Services
    • Bereavement Care Program
    • Volunteer Ministry Program
  • Mobile App
  • Family Advisory Network
    • Caroline and Marissa’s story
    • Keegan and Madeleine’s story
​
Follow Children's Health on social media
Facebook Twitter Instagram YouTube Linked In
Subscribe to our email newsletter
1935 Medical District Drive Dallas, Texas 75235 844-4CHILDRENS 844-424-4537
  • Why Children's Health
  • About Us
  • Diversity and Inclusion
  • Our Difference
  • Our People
  • Sustainability Program
  • Working at Children's Health
  • Careers
  • Employee Resources
  • Billing and Insurance
  • Cost Estimates
  • Policies and Procedures
  • Patient Rights and Responsibilities
  • Notice of Privacy Practices
  • Terms of Use
  • Quality and Safety
  • Complaint Resolution
  • International Patient Services
  • CHNA Report
  • Supplier Portal
  • Media Toolkit
  • Newsroom
  • Gain template information in the Brand Center
  • Shop Children's Health
  • Contact Us
  • Sitemap
  • Accessibility
Badge: Institutional member - Children's Hospital Association

© 2022 Children's Health. All rights reserved.