Family-Focused Center (FFC) for Deaf and Hard of Hearing Children


The Family-Focused Center (FFC) for Deaf and Hard of Hearing Children is a comprehensive Children's Health℠ program that works with patients and their families when a child is newly identified as deaf or hard of hearing, or other hearing needs. 

Care Team Partners with Patients and Families

Patients referred to this clinic have been identified as deaf or hard of hearing. Dr. Rachel St. John, a board-certified pediatrician is a nationally certified sign language interpreter through the Registry of Interpreters for the Deaf. In collaboration with our dedicated social worker in the FFC, we work to ensure that patients and families have the resources they need to provide the best possible outcome for each child. This may include providing access to Early Childhood Intervention and other local education agency resources, supporting multiple language opportunities (spoken and signed), assisting in complete medical evaluations, and connecting with parent-driven organizations and state-funded services for individuals who are deaf or hard of hearing.

Resources and Education

The FFC staff work with patients, their families and their physicians to provide resources and education regarding hearing needs. We offer a Family Resource Center, Social Services and Child Life professionals on-site. We also provide education and collaborative support to physicians and medical home providers who care for deaf and hard of hearing patients.

For those patients who meet criteria to receive a cochlear implant, and whose parents are interested in pursuing this option, we can connect you to the UTD Callier Cochlear Implant Program at Children's Health. You will have one-on-one time with your provider to discuss your individual needs and/or concerns so we can guide you to the best resources for you and your child.

Click here to see our Hearing & Talking Milestones PDF.

Meet Our Team

Each of our team members plays a unique role in the care of children who have been identified as deaf or hard of hearing. The FFC team includes several members:

Rachel St. John, M.D., NCC, NIC-A, FAAP, is a board-certified pediatrician and nationally certified sign language interpreter. Since 2004, Dr. St. John has served as an American Academy of Pediatrics Chapter Champion for the Early Hearing Detection and Intervention (EHDI) Program.

Meet the rest of our Care Team here.

Why Children's Health?

Children's Health is a nationally-recognized hospital and the fifth-largest pediatric health care provider in the country. We are the only academic health care facility in North Texas dedicated exclusively to the comprehensive care of children from birth to age 18.

The doctors, surgeons and nurses at Children’s Health all have special training in the care of children, and most are also trained in a specific pediatric specialty. Affiliated with UT Southwestern Medical Center, our care team establishes Children's Health as one of the nation's premier pediatric hospitals.