Virtual Visit

Virtual Health Resources

In response to the recent Texas wildfires, Children’s Health is offering virtual care to those impacted at no charge. Download the Children’s Health Virtual Visit app to access and schedule care and enter code SupportTexas (case sensitive, no spaces) in place of payment information. This code will remain active through April 12 and is for one-time use.

Virtual Visit

Brought to you by Children's Health℠ Virtual Care

Using video technology, we’re delivering high-quality care to you and your family virtually anywhere.

We know how hectic life can get. That’s why we’re meeting your busy schedule by bringing health care directly to you. From illnesses to injuries to mental health, Virtual Visit by Children’s Health℠ Virtual Care offers a full spectrum of services. You and your family can get treated right in the comfort of your home, office or virtually anywhere you go – right from your mobile device.

Start a Virtual Visit

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Download the app

Available on the Apple app storeAndroid App on Google Play

24/7 Customer service



Frequently Asked Questions about virtual visit

WATCHthe video

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WATCHthe video

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Children's Health℠ Virtual Visit 

How do I download the Children’s Health Virtual Visit App?

  • Watch the video to see a step by step demonstration on how to download the Virtual Visit App.

How do I log in to the Children’s Health Virtual Visit App?

  • Watch the video to learn how to log in to the Virtual Visit App.

How to sign into your scheduled appointment

Concerned about COVID-19?

Due to increasing concerns around COVID-19, Virtual Visit is currently experiencing longer than normal wait times. We appreciate your patience during this time. For more information on COVID-19, visit our COVID-19 Updates Page.

Tips for your visit

  • Learn more about signing into your scheduled appointment.
  • Go to a quiet, well-lit, distraction-free area.
  • Test the video, audio and speakers on your computer, tablet or smartphone.
  • Hold device steady, rest it on a sturdy surface or have a guardian hold it.
  • Keep device 18-24 inches from your body so the provider can diagnose your condition.
  • Frequently Asked Questions about virtual visit