School-Based Telehealth Program

School-Based Telehealth Program

Health care for kids at school

Our School-Based Telehealth Program lets your child get Children’s Health expertise right from school. Your child can have the care they need without missing learning time by leaving school for an appointment.

School Based Telehealth FAQ   |   Telehealth at Home FAQ

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Customer service


Option 1 for Parents

*Enrollment available at participating schools only.

Conditions We Treat

WATCHthe video

WATCHthe video

Trusted pediatric care, right from the school nurse's office

Program success

Since 2014, our School-Based Telehealth Program has:

  • Provided more than 16,500 virtual health visits for students
  • Expanded into 200+ schools in 28 school districts
  • Achieved a 94% satisfaction rate from parents

High-quality care, faster

School-based telehealth can treat certain medical problems at school. The school nurse uses the tablet and software we provide to start an appointment for your child with one of our available providers. Within a few minutes, we can see and treat your child.

We welcome you to listen in on your child's telehealth appointment. And we always send a visit summary to you and your child's primary care provider.

Some school-based virtual visits may require a follow-up appointment with your child’s doctor. But usually, accessing Children’s Health’s urgent care providers from school helps your child get the treatment they need as soon as possible.

Cost-effective wellness

At Children’s Health, we believe every child deserves access to excellent, affordable health care. If you have commercial insurance or Medicaid, Children’s Health will verify your insurance coverage. With Medicaid, your visit will be completely covered. With commercial insurance you may only be responsible for your office visit copay. If you do not have insurance, your bill will be no more than $50. Discounts may also be available when you pay, at the time of visit.

Our providers also write prescriptions for generic medications that cost less – making your child’s care more accessible. Medicaid and private health insurance providers cover any necessary prescriptions.

A track record of success

We’ve been providing in-school virtual visits since 2014. We have a proven track record of providing effective, efficient telehealth care to students across Texas, with over 16,500 visits since the program began.

We also have experience integrating health testing into our telehealth visits. We’ve always offered flu and strep tests with this program.

The school nurses we work with deliver these tests during the telehealth exam. Our interactive iPads enable the school nurse to send your child's vital signs to your Children's Health provider so they will have all the information they need.

School districts with School-Based Telehealth:

  • Allen
  • Aubrey
  • Bonham 
  • Carrollton / Farmer's Branch
  • Celina
  • Collinsville
  • Cumby
  • Dallas
  • Denison
  • Denton
  • Ector
  • Elkhart
  • Frisco
  • Grand Prairie
  • Gunter
  • Irving
  • Lancaster
  • Leonard
  • McKinney
  • Plano
  • Prosper
  • Rockwall
  • Sherman
  • St. Philip's School
  • Terrell
  • The King's Academy
  • Tom Bean
  • Trenton
  • Wylie
  • Uplift Education

To find out if your school is participating in School-Based Telehealth, ask your school nurse.

Meet the Care Team

  • Stormee Williams, MD, FAAP
    Stormee Williams, MD, FAAP VP and Chief Health Equity Officer
  • Melanie Bitzer, APRN
    Melanie Bitzer, APRN Director School Health Programs
  • Mary Gremp, PNP
    Mary Gremp, PNP Nurse Practitioner
  • Ken  Dakin, PA-C
    Ken Dakin, PA-C Physician Assistant – Pediatrics
  • KristiAnn Cooper, APRN, FNP
    KristiAnn Cooper, APRN, FNP Nurse Practitioner