Making a world of difference in pediatric emergency care


ER reimagination

Enter an entirely new world of pediatric emergency care. The Emergency Room (ER) at Children’s Medical Center Dallas, the flagship hospital at Children’s Health℠, has undergone a complete renovation. We’ve transformed the ER experience for everyone – parents, patients and team members alike.

We are excited to announce that we completed our ER renovations in August 2022. This transformation, featuring more than 50,000 square feet and 70 new private exam rooms, improves patient and team member experience and our ability to provide continued, high-quality, patient care.

Visit the new ER through the patient dedicated entrance on Southwestern Avenue

Off Southwestern Medical Avenue, the entrance to our state-of-the-art ER is easily accessible from the convenient circle drive. This is the main entry point for the ER to ensure we’re able to quickly and efficiently connect our patients to the care they need. Right when patients and families walk in the door, a team member will greet them at check-in and direct them where to go.

Parking options

  • Drop off: Located at convenient circle drive
  • Self-parking: The Emergency Parking Garage located next to the Bright Building across the street
  • If you park in the Emergency Parking Garage, please take the elevator down to ground level to enter the ER

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Changes that make a difference

From the moment we embarked on this journey to improve and evolve our ER, research and family-centered care have been the foundation of our work. We’ve learned that a simplified patient experience, a modernized healing space and the latest medical innovations are what matters most to our patient families.

Transformation you’ll see across our ER

  • More than 70 exam rooms, including two specialty exam rooms for dental and ophthalmology
  • Six dedicated behavioral health rooms, including four rooms featuring specialized Philips Ambient Experience technology to create a relaxing environment
  • One sexual assault nursing exam room
  • Four state-of-the-art trauma rooms
  • All private patient rooms
  • New, dedicated patient family entrance and circle drive with enhanced accessibility

Updated Decor

A new ER inspired by our patients

From severe traumas to broken bones and other medical emergencies, we offer a full range of care centered around our patients, families and the community we serve. In fact, we recently asked a number of our families to help us along our renovation journey, including providing ideas on how we can transform our space.

The two-story, 50,000-square-foot Dallas ED has been redesigned to resemble our patients’ favorite places such as the sky, ocean, mountains, forest, and more.

Highest Level of Care

Only pediatric Level I Trauma Center in North Texas

Children's Health Level 1 Trauma Center logo To be defined a Level I Trauma Center, a facility must offer a full range of care 24/7, 365 days a year. As part of the Level I Trauma Center at Children’s Medical Center Dallas, our ER provides a multi-disciplinary team specially trained in pediatrics to manage any severe or life-threating injury that your child may face – anytime.

And the new ER advancements will even further our capabilities by making us a more technologically sophisticated emergency care facility with expanded complex care rooms.

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