Viewing your baby in the NICU

Children’s Health℠ provides the technology you need to stay connected from anywhere. All you need is an internet connection.

Parents of our tiniest patients in the Neonatal Intensive Care Unit wish they could be at their child’s bedside every minute, but sometimes they have to be away. Now, as a parent, you can watch your little one sleep, wriggle, yawn and wave, via a real-time video connection.

Designated times

During designated viewing times, you can watch your baby in real-time action from a PC, mobile phone or tablet. You’ll see the view from a camera mounted above your baby’s isolette. Whether you’re at work, attending to other family members or wanting to share this experience with out-of-town friends and family, Children's Health gives you a special close-up view into your infant’s daily development and care.

Sign In

Your care team will register the baby camera and provide you the user name and password. It’s free and simple to use. There’s no software to download or plug-ins needed.

Technology

Our video technology represents another example of how the Neonatal Intensive Care Unit at Children's Health seamlessly integrates advanced technology into the healthcare setting, to provide comprehensive, compassionate care and support for critically ill newborns and their families.

Video basics

• Parents will by asked to sign a consent form, then they may pass along access information with friends, family, and whom ever else they desire.

• You’ll get a unique password and username

• Baby’s parents or guardians are the only people who can initially access the baby camera

• Only the friends and family you designate and authorized staff at Children's Health will have access

• We use the highest security web standards and never store your baby’s video

Technical support

Questions or technical difficulty? Customer support is available around the clock at 1-855-456-6805.