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Transfer to adult care
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  • Transitioning to adult care
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Our commitment to keeping you safe

We have never taken for granted the sacred trust you place in us to care for your child, and today we are more grateful than ever for that privilege. To learn about all the ways we are working to keep you, your family and our team members safe, visit our COVID-19 updates page.

Learn More about our commitment to keeping you safe
Learn More about our commitment to keeping you safe

Transfer to adult care

Transferring to an adult doctor is one of the final steps in health care transition. Talk with your pediatric health care team at Children's Health℠ about when this transfer will happen. There are some cases when your primary or specialty health care team may stay the same and continue to provide care into adulthood.

  • Finding an adult doctor

    As you prepare to transition to adult care, it is important to find an adult doctor who will accept your health insurance plan.

    • There are two ways to find this adult doctor:
      • Call your health insurance plan
      • Search your health insurance plan website
    • Things to consider when choosing an adult doctor:
      • Where is the doctor located?  Is there more than one location?
      • Does transportation need to be scheduled?
      • What hospital would your doctor send you to if you got sick?  Is this hospital in-network?
      • Are labs and x-rays done in the doctor office, or somewhere else?
      • How long is the wait for an visit?
      • If you get sick, how quickly can you schedule an visit?
      • What is policy for canceling an visit or missing an visit?
      • Will you always see the same doctor?
      • How much will you pay out-of-pocket for the doctor to see you?
      • Does your current doctor have a list of adult doctors in your area that treat your medical condition?  If you receive a list, you will still need to contact your insurance plan to make sure the doctors on the list are accepting new patients and accept your insurance plan.
      • Can you bring a list of in-network adult doctors to your current doctor? Will your current doctor make a referral to a new doctor on the list?
    • Once you have chosen an adult doctor:
      • Call this doctor’s office and make sure your insurance is accepted and that they are accepting new patients.
      • Let your current doctor know who you have chosen.
      • Ask your current doctor to make a referral to your new adult doctor. This referral includes a copy of your medical record with your medical history, current medicines, and labs.
      • Ask your current doctor to contact your new adult medical team and get them ready to see you at your first adult visit.
  • Scheduling a visit with a new adult doctor

    Below are steps to help you schedule an visit with your new adult doctor.

    • Schedule and attend your last visit with your pediatric doctor. At this visit:
      • Confirm a referral was sent to your new adult doctor.
      • Ask for a copy of your medical summary.
      • Make sure medication are filled to last you until you see your new adult doctor.
    • Schedule visit with your new adult doctor. When scheduling this visit:
      • Ask your pediatric health care team if you will need to call and schedule an visit with your new adult doctor or if can help you schedule.
      • Make sure your health insurance is accepted and ask how much you will need to pay the day of your visit.
      • Make note of day and time of your visit.
  • Attending your first adult visit

    Below are steps to help you prepare for and know what to expect at your first visit with your adult doctor.

    • A Week Before Your visit
      • Confirm your visit by calling the doctor’s office or checking patient portal. You may also get a phone call, text message, or letter in the mail.
      • Know where you are going include name of building, floor, room number, clinic and doctor’s name.
      • Know what you need to take with you. This may include insurance card, ID card, payment, pharmacy contact information, medicines, and medical decision-making document.
    • At Your visit
      • Arrive 10-15 minutes before your visit time and check-in at the clinic.
      • Bring your health insurance card and ID with you. Sign and complete paperwork for registration.
      • During visit talk to medical team about medical history, diagnosis and medical condition, and current medicines. Ask questions, get printed education, and take notes.
    • After Your visit
      • Pick up your medications or refills.
      • Call your doctor office or check your patient portal for test results.
      • Schedule your follow up visits, if needed.
      • Contact your adult medical team if you have more questions.

For more education and tools on transferring care, click here.
For more resources, click here.

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