2020 Key Metrics
Note: Data reflects total from 2020, ending Dec. 31,2020, unless otherwise noted; Volume counts for 2020 include re-occurring visits types, unlike previous years' fact sheets. Therefore, volume counts from earlier fact sheets should not be compared tot the 2020 counts published here.
227,211
Total Patients Seen
4.4 Million
Square Feet
7,508
Employees
Patient Encounter Per Main Location
414,219
Dallas
125,495
Plano
2,032
Our Children's House
50+
Pediatric Specialty and Subspecialty Programs
601
Licensed Beds
19,604
Surgeries
589
Cardiac Surgical Procedures
42
Solid Organ Transplants
14
Virtual Visit Programs
63,689
Telehealth Visits
256,711
Outpatient Visits
1,306
Medical and Dental Staff
220
School-Based
Telehealth Sites
Telehealth Sites
179
School-Based
TeleBehavioral
Health Sites
TeleBehavioral
Health Sites
10
Facility Therapy Dogs
107 years
of dedication to making life better for the children of North Texas and beyond
21
Specialty Center Locations
119,913
Ancillary Visits
12,714
NICU Patient Days
74,075
Dallas
107,817
Total Emergency Room Visits
33,724
Plano
$254.5 million
Community Benefits*
*2019 figure
*2019 figure
$3.3 billion
Gross Revenue
$29.1 million
Charity Care**
**Retail value of charity care
**Retail value of charity care