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Pediatric FCC Appointment Request


Children's Health Family-Focused Center (FFC) for Deaf and Hard of Hearing Children works with patients, their families and their physicians to provide resources and education regarding hearing needs.

We realize families referred to our center may already be under stress. Therefore, we strive to provide you with the best support before, during and after your visit.

Patient families who seek care from the FFC typically have specific concerns or needs, including:

  • Understanding communication opportunities 
  • Language delay 
  • Psychosocial well-being and self-identity 
  • Multiple medical needs where hearing-related issues may not have been adequately addressed 
  • Parental experience of isolation 
  • Medical home provider desiring collaborative support in providing standard of care for deaf or hard of hearing patients 
  • A child who is transitioning out of early childhood intervention to their local education agency (3 years of age)
  • A family that is new to the Dallas-Fort Worth (DFW) area

Our goal is to work with families to help them make informed decisions for their child's journey.

Appointment Requests

The most common way patients are referred to the Family-Focused Center for Deaf and Hard of Hearing Children is through their physician.

* Please request that your physician fax your child’s medical records to 214-456-7644 (Attention: FFC). If you have any questions about the referral process, please feel free to contact our office.

  • Your physician/medical home provider will refer your child to our Center
  • Our referral coordinator will contact you
  • The referral coordinator will coordinate a plan for your visit
  • We will contact your insurance company to make sure the evaluation is covered by your insurance plan
  • At your appointment, a plan of care is developed for your child
  • The FFC physician will provide you with needed resources and support and an interpreter will be provided if requested - This is not to replace your primary care provider
  • A follow-up appointment will be made at the end of your visit


As the director of Children's FFC, Dr. St. John:

  • Provides support for families to make informed decisions regarding their deaf/hard of hearing child.
  • Provides education and collaborative support to physicians/medical home providers who care for deaf and hard of hearing patients, in keeping with national standards of care for diagnosis and follow-up per the American Academy of Pediatrics.
  • Provides meaningful connection to theDallas Cochlear Implant Program for those families who are interested in pursuing a cochlear implant and for those patients who meet criteria to receive one.

Family Focused Center (FFC)


Fax: 214-456-7644

Request Appointment