Identifying Quality Health Care
Prestigious awards, special designations, and elite certifications demonstrate Children’s Health℠ dedication to the provision of quality care and serve as a measurement of its success.
- Compliance with national standards and evidence-based guidelines and commitment to performance improvement is demonstrated by seven Disease-Specific Care Program certifications from The Joint Commission, the nation’s predominant standard-setting accrediting and certifying regulatory body in health care.
- Exemplary nursing has been recognized by the American Nurses Credentialing Center, which bestowed its elite Magnet Recognition Program, the highest national recognition for superior nursing, a benchmark of quality care and adherence to best practices. The Magnet Award provides a clear indicator of quality, ranking Children’s Health among the top 5% of pediatric hospitals in the nation.
- The Heart Center’s innovative programs and advanced treatments improve patient outcomes. For example, its outpatient Safe at Home program has reduced out-of-hospital interstage mortality rates by more than 75%. Each year, the center performs more than 20 Norwood procedures to treat hypoplastic left heart syndrome, producing the best results in Texas. With a surgical mortality rate of 4.7% in the past four years, it has far exceeded the 2012 national benchmark under 22%.
- The National Committee for Quality Assurance (NCQA) has designated the first six Pediatric Group locations as Level III patient-centered medical homes, demonstrating a commitment to quality and improvement. The program builds upon previous NCQA programs, and Children’s is among the first to have been recognized under the new guidelines. Research has demonstrated that the patient-centered medical home model can lead to a higher quality of care and reduced costs.
- Demonstrating exceptional quality of care, Children’s Medical Center was designated a Level IV Neonatal Intensive Care Unit (NICU) in 2012, the highest level of qualification for a NICU established by new guidelines of the American Academy of Pediatrics.
- Children’s implementation of clinical pathway programs that standardize key elements of care for patients with common conditions are improving outcomes and increasing patient safety. For example, patients treated through the appendicitis pathway have been shown to require less radiographic imaging and postoperative antibiotics, while the bronchiolitis and asthma pathways have resulted in shorter hospital stays.
- The Asthma Management Program, the first in Texas to be certified by the Joint Commission for disease specific care for asthma patients, improved outcomes for pediatric asthma patients, resulting in a 71% reduction in missed school or day care days; a 77% reduction in the number of asthma-related Emergency Department visits; an 88% reduction in the number of asthma-related inpatient admissions; a 74% reduction in the number of missed days for caregivers because of a child’s asthma; and a 29% increase in asthma quality-of-life scores.