Families often turn to the social services department for support in times of need. Social workers help find the resources families need so that they can concentrate their energy on their child and his treatment, not on other matters.
The social services department provides a variety of services, including crisis intervention, adaptation to illness and hospitalization, tutoring, individual and family counseling, support groups, discharge and home healthcare planning, financial assistance, lodging assistance and referral to appropriate community resources and programs.
Our social workers at Children’s Health℠ Children's Medical Center are concerned with a family's ability to meet a child's healthcare needs in terms of time, money and expertise. Each social worker is assigned to specific subspecialties, ranging from critical care to genetics.
Our Social Workers can provide
Children’s Health℠ has a full staff of social workers with several areas of expertise and certification. Our highly trained professionals can assist families with a range of concerns, from medical to financial.
We have several levels of certification on staff:
Our staff is here to help you with any need that may arise during your time at Children’s Health.
Children’s Health is proud to have our professional licensed social workers available 24 hours a day, every day of the week. Any physician referral is accepted and written orders are not necessary. If you have a concern, we are able to handle it immediately.
For social work assistance from 8 a.m. to 4:30 p.m. on weekdays, call 214-456-2300 to reach our social work department, or have the hospital operator page social services. For an immediate response on weekends, evenings and nights, a social worker can be paged by calling 972-356-0099, ext. 13410.