Language translation services are available 24 hours a day, seven days a week. Translation is available in Spanish, American Sign Language and many other spoken and sign languages. If you require the assistance of a translator, please notify your surgeon’s office so that arrangements can be made for you to have the appropriate language services provided.
In addition, several departments at Children’s use a new high-tech tool called MARTTI (My Accessible Real-Time Trusted Interpreter) to facilitate communication. MARTTI provides two-way digital video/audio communication, allowing a patient’s family to hear, see and talk to a remote interpreter live, via a wireless computer connection.
Remember, our Children’s staff is here to help. If you have questions or need more information, please feel free to ask. You may also want to read the answers to questions we hear most often from parents and families.