By your side… For 100 years, the mission of Children’s Health℠ has been to make life better for children. Our beginnings in 1913 were humble, but our vision even then was big. Today, our team takes great pride in being the seventh-largest pediatric health care provider in the country, and the only academically affiliated pediatric hospital in the area.
Today, with a full range of pediatric health, wellness, and acute care services across multiple locations we are offering more services to more children in more places than ever before. Please select from the following:
For directions please contact us at 844-4CHILDRENS or Google Maps can assist you with directions. For information about bus and rail routes contact the DART or TRE customer information line at 214-979-1111.
For your convenience we officer valet and self-parking. Click here for parking locations, cost, and hours.
Yes. Shuttle services are provided the following destinations:
For information about departure times and routes please stop by any concierge desk or call us at 844-4CHILDRENS.
Appointments can be requested online or by calling 844-4CHILDRENS. You may also use MyChart to schedule any follow up appointments with your child’s provider.
For appointment information please call us at 844-4CHILDRENS or log in to your MyChart account.
Please follow up with your provider’s office. They can provide you with a letter. You can also print a letter by logging into MyChart.
Yes. Please stop by any concierge desk to borrow a wagon or wheelchair.
For more information about insurance plans accepted by Children's Health contact our Admitting office at 214-456-2190.
For your convenience you can pay your bill(s) on line here or you can come in person to the Admitting office location on the first floor of the hospital. If you have questions, please contact us at 214-456-BILL or via email at email@example.com.
Yes, if you have received a bill from Children’s or your child has an upcoming appointment. Otherwise, to obtain more information about your local Medicaid office contact the Texas Health and Human Services Commission help line at 800-252-8263.
Yes, by law, we do not deny care to anyone.
MyChart is another tool offered at Children’s Health. With MyChart you can access portions of your child’s medical records, appointment information, test results, request prescription refills, and message your child’s provider.
Yes. Free Wi-Fi access is available throughout the hospital.
Yes. Please visit the Family Resource Library or contact us at 214-456-0222 for locations and hours
Online: Obtaining Medical Records
Dallas – 214-456-2509
Plano – 469-303-2509
Children’s Medical Center Dallas
1st floor Building B
Monday – Friday – 9:00 am – 6:00 pm
Saturday – Sunday – 12:00 pm – 4:00 pm
3208 Cedar Springs Road
Dallas, Texas 75219
Open 24 hours a day
Yes. The car seat program is part of the Children’s Health Trust, dedicated to making life better and safer for kids. We offer inspections at the following locations:
Children’s Health Specialty Center Dallas
(purple parking garage)
Every Wednesday – by appointment only
Children’s Health Specialty Center Plano Campus
Every last Friday of the month
9:00 am – 12:30 pm – by appointment only
If your child is already a patient at Children’s please contact our Social Work Department at 214-456-2300. If you child is not a patient at Children’s contact the Texas Human Health Services Commission help line at 800-252-8263.
Please stop by the Concierge desk for hotel information or call us at 844-4CHILDRENS.
Ronald McDonald House
4704 Bengal Street
Dallas, Texas 75235
The concierge staff can provide a list of nearby restaurants including fast food, dine-in or carry out.
Yes. Meal cards may be purchased at any of the cafeterias. Meal cards are $8.00.
4142 Cedar Springs Road
Dallas, Texas 75219
1521 North Cockrell Hill Road
Dallas, Texas 75211
Thank you for your generosity. Donations are accepted by calling 214-456-8360 or you may donate online. If you prefer to mail a check or money order, please send to the following address:
Children’s Medical Center Foundation
2777 Stemmons Freeway
Dallas, Texas 75207
The Volunteer Service offices are located on the first floor of Tower D at the main hospital. To volunteer click here for more information. Please contact our office at 214-456-6388 or email us at firstname.lastname@example.org if you have any questions
Yes, if no patients are in the photos.
The train display is located on the lobby level of Building C. The train display runs from 6:00 am – 10:00 pm seven days a week.
Yes. Please contact the concierge supervisor at 844-4CHILDRENS.