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Obtaining Medical Records

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It's your right to access your child's medical record within a reasonable time frame.

We have safeguards in place to ensure that only patients, parents and legal guardians can access or share medical records. These safeguards are not meant to cause frustration to our families but instead to protect your families’ personal information.

Paper Records

To access paper forms, we have an authorization form that must be completed.

Authorization to Release Protected Health Information (English)
Authorization to Release Protected Health Information (Spanish)

Unless otherwise revoked, the authorization to release records expires 180 days from the date of signing or as otherwise specified by an event related to the patient or the purpose of the disclosure.

Online Records

We also allow families to view records online or we can share records with other healthcare professionals if you give us the okay. Online registration requires a patient's Medical Record Number. Only records after 2003 are available online. The online records may not be a complete set of records.

Medical Record Number

We often use the Medical Record Number to lookup patient information so please protect this number. If you have any questions about your rights or to access information, please call Medical Records at: 

By Your Side

As the only academic health care facility in North Texas dedicated exclusively to the comprehensive care of children from birth to age 18, Children’s Health℠ provides patient care ranging from simple eye exams to specialized treatment in areas such as heart disease, hematology-oncology and cystic fibrosis.