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Patient Rights and Responsibilities


Email encryption

When you choose to receive information about your child's medical condition by email, we understand the need to guard your privacy and information.

HIPAA and Patient Privacy

Children’s complies with, and wants to explain, the federal regulations regarding your information and the measures we take to safeguard your personal privacy.

Obtaining Medical Records

We have safeguards in place to ensure that only patients, parents and legal guardians can access or share medical records. These safeguards are not meant to cause frustration to our families but instead to protect your families’ personal information.

Complaint Resolution

The policy of Children’s Medical Center is to provide the best possible care to each patient in a considerate, respectful, dignified and comforting manner. If you have any problems with our services, you have the right to voice a complaint.


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