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Billing, Insurance and Legal Matters


For a copy of the Children’s HealthFinancial Assistance Policy, please click here.

Pay My Bill Online Bill Pay

Pay My Bill

You can pay your bill via MyChart or our secure online payment portal with your most recent statement. Your statement contains the username and password needed to process your transaction.

Family Guide to Billing

No matter where your child is treated at Children's, you can expect to receive bills from the hospital as well as separate bills from doctors for their professional services.

Frequently Asked Questions

Families often have questions about billing, insurance or legal matters. See what other families are asking and our answers.

question mark with stethoscope

Terms to Know

A new account is generated virtually each time you have services at Children’s Health.

stethoscope on top of money

Financial Assistance Policy Summary

Children’s Health System of Texas dedicates itself to providing high quality, affordable care to every community. To help children receive the care they need, Children’s Health provides financial assistance or medically necessary services to patients and families with or without insurance who meet the eligibility requirements.

jar of coins on top of insurance paperwork

Insurance Managed Care

With so many different health care options available, the best way to find out which plan will best suit your family’s needs is to ask questions.

Nurse answering calls

Contact Billing

If you have any questions or need help figuring out your bill, our patient financial services representatives are available to assist you Monday - Friday, 7:00 am - 6:00 pm.


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