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Billing, Insurance and Legal Matters


For a copy of the Children’s HealthFinancial Assistance Policy, please click here.

Pay My Bill

You can pay your bill via our secure online payment portal as long as you have your most recent statement. Your statement contains the username and password needed to process your transaction.

Family Guide to Billing

No matter where your child is treated at Children's, you can expect to receive bills from the hospital as well as separate bills from doctors for their professional services.

Frequently Asked Questions

Families often have questions about billing, insurance or legal matters. See what other families are asking and our answers.

Terms to Know

A new account is generated virtually each time you have services at Children’s Medical Center.

Financial Aid

​If you are concerned about paying your bill, you will be relieved to know that many of our patients’ families qualify for financial assistance.

Insurance Managed Care

With so many different health care options available, the best way to find out which plan will best suit your family’s needs is to ask questions.

Contact Billing

If you have any questions or need help figuring out your bill, our patient financial services representatives are available to assist you between 7:00 a.m. - 5:00 p.m., from Monday through Friday.


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