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Mobile Health Solutions

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The use of technology has become a game changer in health care. Children’s Health℠ is implementing activities across the health system under the telehealth umbrella to offer face-to-face interaction with clinicians.

Children don’t always come down with something during office hours. To help parents connect with their child’s doctor or other medical professional, Children’s Health is launching a series of mobile telemedicine programs that will enable parents to talk to a physician through a secure website for a virtual appointment, text or video chat with a nurse through the hospital’s call center, or have a virtual appointment with a specialist at Children’s Health from any location, whether it is the child’s school, a community center, church or your child’s doctor’s office.

Supporting this effort behind the scenes are activities that will enhance seamless medical care. Physicians from outside facilities will be able to interact through a secure web connection with the specialists at Children’s Health on difficult cases. The technology also will provide access to experts at Children’s Health to provide adult learning opportunities for continued medical education credit.

At the many Pediatric Group outpatient clinics, your child can access Children’s Health subspecialists throughout the Dallas-Fort Worth Metroplex. The approach allows children living in outlying areas to talk to a specialist at Children’s through a video conference rather than having to find a way to the main campus.

The tiniest patients already are benefiting from innovative telemedicine technology. This first-of-its-kind TeleNICU service in Texas allows the specialists at Children’s Health to virtually examine newborns at off-site neonatal intensive care units. Level IV NICU support is available 24/7 at the bedside, eliminating the need to transport fragile babies and to provide family-centered care close to home with support networks nearby.

The TeleNICU service includes two-way, real-time interactive communication for doctors through videoconferencing. Secure data transfer and digital scoping equipment allows neonatologist to visually examine babies and provide treatment decisions. Children’s Health plans to expand this service to up to nine additional hospital sites this year.

In the near future, video conferencing also will be used to educate and recruit more patients into research programs, providing meaningful participation in clinical trials and continuity of care for children in rural locations.

Children’s Health also recognizes the need for parents to have access to their child’s health information. We are working to bring that access to the palm of your hand with a series of mobile health apps for smartphones and other devices. With the tap of a button, parents will have the ability to schedule appointments, access a child’s medical record and track chronic conditions, including asthma, allergies, cystic fibrosis and diabetes.

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