Adult Volunteer Program


Children’s Health℠ depends on the invaluable contributions of volunteers to help us meet all of our young patients’ needs. Through the Adult Volunteer Program, diverse individuals, including working professionals, retired persons and seniors perform a variety of roles to benefit our young patients and their families.

Volunteering provides the opportunity for adults to gain valuable experience, learn new skills, make friends and serve people who need their help. Adult volunteers at Children's Health help patients and their families through direct patient care, customer service and administrative support. Please note that our volunteers provide services that are strictly non-clinical and are not able to shadow nurses, doctors and clinicians, or to take vital signs and observe procedures.

Thank you for your interest in volunteering at Children's Health, where you will make a difference in the lives of children. All our volunteers work for our patients; some work with them. Each makes a significant contribution.

Step 1

Step 1: Program Overview

We ask for each adult volunteer to serve a minimum of 100 hours over the course of one year. A volunteer agrees to come in once a week for a 3-4 hour shift. You will work with your coordinator to pick a day and time that you will most consistently be available. You will keep the same shift from week to week. If you are currently enrolled in college and over 18, please see the Student Volunteer Program.

Volunteers serve during their shift in a variety of ways including:

  • Support for patient and families
  • Support for visitors and guests
  • Support for the hospital and staff

Our greatest need is for volunteers to serve during our Daytime Adult program (Monday to Friday, 9 AM to 1 PM or 1 PM to 5 PM)

Children's Medical Center Dallas

Daytime Adult Volunteer Shifts:

  • Monday to Friday, 9 AM to 1 PM
  • Monday to Friday, 1 PM to 5 PM

Evening Adult Volunteer Shifts:

  • Monday to Thursday, 5 to 8:30 PM
  • Friday, 5 - 7:30 PM

Weekend Adult Volunteer Shifts:

  • Saturday and Sunday, 9 AM to 1 PM
  • Saturday and Sunday, 1 PM to 5 PM

Children's Medical Center Plano

The Plano location (formerly called Legacy Campus) has limited opportunities at this time. 

Daytime Adult Volunteer Shifts:

  • Monday to Friday, 9 AM to 1 PM
  • Monday to Friday, 1 PM to 5 PM
Step 2

Step 2: Program Requirements

All Volunteer applicants are required to complete the following steps through Volunteer Services to become a volunteer at Children’s Health. All volunteer placements are filled according to current hospital needs and the volunteer’s time commitment. Adults must complete all of these requirements before they can volunteer. Going through part or all of the screening process does not guarantee a volunteer placement.

To be considered for the Adult Volunteer Program, Volunteer Applicants must complete all of these requirements within six months of attending an Information Session. The timeframe for this training can take up to six weeks to complete but varies with each individual volunteer.

The requirements are as follows:

  • Commit to serving one regularly scheduled, 3-4 hours shift per week with a minimum requirement of 100 hours over the course of one year.
  • Attend a Volunteer Information Session
  • Submit a Volunteer Application and two references
  • Interview with a Volunteer Coordinator
  • Consent for a criminal background check to be completed
  • Provide immunization history, specifically the dates for the following:
    • Measles, Mumps, Rubella vaccination and booster
    • Varicella vaccination
    • Current Tetanus immunization
    • Current season Influenza vaccine
    • Submit to TB testing upon acceptance to volunteer program
  • Attend General Orientation
  • Purchase a volunteer uniform
  • Adhere to the Volunteer Code of Ethics
Step 3

Step 3: Register to attend an Information Session

Thank you for your interest in our Adult Volunteer program. Those interested in participating in the Adult Volunteer Program must attend a mandatory Information Session.

About the Information Session

The Information Sessions is one hour meeting and will provide volunteer applicants with an opportunity to meet volunteer coordinators of the Adult Volunteer Program. The session will include information about volunteer services, how volunteers serve in the hospital, how you know if you are a match for the program, and next steps to apply to the program.

How to Register

To register to attend one of our monthly Information Sessions, please click the links below. A confirmation email will be sent to you upon registration with the time, date and location of the information session. Please note, volunteer trainings for Dallas and Plano are held at the Dallas Campus. Please make arrangements to be on time and stay for the entire session. If the session you wish to attend is full, please visit our website again, all openings will be posted online. All registration is handled online.

Not able to commit to 100 hours?

If after reviewing this information you find that you are not a candidate for our adult volunteer program, please visit the donation page to learn about other opportunities.

See Our Adult Volunteer FAQs

By Your Side

Children's Health℠ is home to the only academic healthcare system in North Texas dedicated exclusively to comprehensive care of children ages birth to 18.