Senior Vice President and Chief Information Officer
Pamela Arora serves as Senior Vice President, Information Services and Chief Information Officer (CIO) and is responsible for directing all efforts of the Information Services groups in the organization. Her oversight encompasses systems and technology, Health Information Management, and Healthcare Technology Management and support.
Pamela joined the Children’s Health team in 2007. With more than 30 years of experience in Information Technology, Pamela is a proven leader with a history of achieving results in large corporations in various industries, as well as in entrepreneurial endeavors. Prior to her arrival at Children’s Health, Arora served as the SVP and CIO at UMass Memorial Health Care in Worcester, MA, and CIO of Perot Systems in Dallas, TX.
In 2010, she was instrumental in leading Children’s Health in achieving the Health Information and Management Systems Society (HIMSS) Stage 7 Electronic Medical Record Adoption Model award designation. Under her leadership, Children’s Health has been named multiple times to the InformationWeek500, InformationWeek Elite 100 and Hospitals & Health Networks Most Wired. In 2013, Children’s Health was named a HIMSS Enterprise Davies Award winner for the organization’s innovative use of the electronic health record (EHR) as well as Health Information Trust Alliance (HITRUST) Common Security Framework (CSF) certification. In 2014, Children’s Health earned the Texas Health Service Authority’s SECURETexas Certification and also won the American Health Information Management Association (AHIMA) Grace Award in recognition of excellence in Health Information Management.
She is a member of HIMSS and serves as a HIMSS Davies Award judge. She is also a member of the College of Healthcare Information Management Executives (CHIME) and the Children’s Hospital Association (CHA). She is a CHIME Certified Healthcare CIO, serving on the Board of Directors for CHIME and HITRUST. In 2015, Arora was named one of the top 50 leaders in Heath IT by Becker’s Health IT & CIO Review, and in the same year, she received the Dallas Business Journal Women in Technology Award. Arora has and continues to speak and lecture at IT-related healthcare events across the nation and internationally.
Pamela holds an MBA from Southern Methodist University and a BA in Computer Science from Wayne State University.