Getting Around Legacy in Plano

The following information will help you at the Plano campus:

Amenities at Children's at Legacy


A Bank of America automatic teller machine (ATM) is located at the main hospital lobby, 1st floor to the right of the Admitting department.


Guest relations representatives help your child, family and visitors when questions arise. They work as a link between healthcare providers, patients and patient families. They can also provide campus directions and information on local and hospital amenities. You can recognize a Guest relations representative by their navy blue blazer.

Dining in the hospital

The following dining options are for families and guests of patients. Patients staying overnight may order from room service. Learn more by visiting the What to Expect section for Inpatients [LINK TO 020_NewCurrent_040_BeforeVisit_020_WhatToExpect.]

Legacy Café

Monday – Friday 7 a.m.-3 p.m.
The Legacy Café consists of a salad bar, sandwich bar and different specials of the day. Snacks, soft drinks and desserts are also available, with healthy options as well.

Coffee Shop

Monday – Friday 7 a.m.-8 p.m.
The Legacy Coffee Shop, which serves Starbucks coffee, is located on the first floor of the main hospital atrium, near the information desk.

Nourishment Areas

Inpatient floors have a kitchen located at the end of each inpatient hall. Complimentary coffee, an ice machine, refrigerator, and microwave are provided for families. Families on regular inpatient rooms are welcome to bring food and coolers from home, but are asked to label any food appropriately that is left in the refrigerator.


Parking at Children's Medical Center at Legacy is free of charge. Two lots are available: one south of the Emergency room; the other west of the Ambulatory Care Pavilion.

Complimentary valet

469.303.PARK (5247)
Valet parking is available in front of the main hospital entrance.
Monday – Friday 6 a.m. – 6 p.m.
After hours, contact Security for keys at 469.303.2889.


24 Hours/7 days a week
The Security department provides uniformed officer patrols throughout our campus 24 hours a day, seven days a week. The officers can assist with directions, escort you to your car and provide limited assistance with minor vehicle problems such as a dead battery or low tire. On-campus parking lots are equipped with emergency blue light phones to call for Security assistance. The emergency blue light phones are easily seen in the parking lots throughout the campus. To report any unusual or suspicious activity, please call Security at 469-303-2889 immediately.

Tobacco-Free Environment

Children’s Medical Center at Legacy is a tobacco free campus. This means:

  • No Smoking in any Children’s structure or anywhere on the grounds
  • No chewing tobacco or snuff

Vending Machines

Vending machines with beverages and snacks are located in the Emergency Room waiting area, next to the Concierge.

Information desk

On the first floor of the Ambulatory Care Pavilion, near P1600