Getting Around the Dallas Campus

The following information will help you at and around the Dallas campus:

Amenities at Children's - Dallas

ATM

Chase Bank Automatic teller machines (ATMs) are located:
• Main Hospital: 1st floor Tower D in the Admitting Department
• Bright Building: 4th floor near Starbucks
• Ambulatory Care Pavilion: 1st floor Lobby

Cashier

214-456-2187
Monday – Friday 8 a.m.–4 p.m.
There is a cashier available for patient and family use. The cashier will cash one check per day for patient families up to $50. It is located on the first floor of Tower D in Admitting.

Change machines

Change machines are available at the following locations:
• Main Hospital — Next to the main cashier in Tower D
• Ambulatory Care Pavilion — Next to the ATM machine in the lobby

Concierge/guest relations

214-456-2273
Guest Relations representatives help your child, family and visitors when questions arise. They work as a link between healthcare providers, patients and patient families. They can also provide campus directions and information on local and hospital amenities. You can recognize a Guest Relations representative by his or her navy blue blazer and red tie (men) or scarf (women).

Dining

The following dining options are for families and guests of patients. Patients staying overnight may order from room service.

Dining locations

The Dining Car is located on the lobby level across from the B3 elevators. It is open seven days a week, and offers a variety of foods.

Hours
Breakfast  6:30 a.m.–10 a.m.
Lunch & Dinner  11 a.m.–9 p.m.
Late Night  10 p.m.-1:30 a.m.

Tower D Food Court is located on the lobby level and has two dining choices:
Salsa Rico Mexican Grill. Offerings include its signature one-pound burritos, soft-shell tacos, quesadillas, nachos, salads and fresh salsa made daily.

Monday through Friday from 11 a.m.-2 p.m.

Brioche Doree offers freshly baked pastries, breakfast sandwiches, parfaits and freshly brewed coffee. During lunch, you can enjoy gourmet sandwiches, salads, soups and Brioche Doree’s signature pizza.

Monday through Friday from 7 a.m.-2 p.m. 

Starbucks is located on the 4th floor of the Bright Building.

Monday through Friday from 6 a.m.-2 p.m.

The Pavilion Café is located on the 2nd floor of the Ambulatory Care Pavilion. 

Monday through Friday from 7 a.m. – 2 p.m.

Nourishment rooms

Inpatient floors have a kitchen located by the nursing station. Complimentary coffee, an ice machine, refrigerator, and microwave are provided for families. Families in regular inpatient rooms are welcome to bring food and coolers from home.

Parking

Several parking options, including self-park and valet, are offered for families and visitors. More information about parking is available here.

Security

The Security department provides uniformed officer patrols throughout our campus 24 hours a day, seven days a week. The officers can assist with directions, escort you to your car and provide limited assistance with minor vehicle problems such as a dead battery or low tire. On-campus parking lots are equipped with emergency blue light phones to contact Security should you require assistance. The emergency blue light phones are easily seen in the parking lots throughout the campus.

 To report any unusual or suspicious activity, please call Security at 214.456.2889.

Tobacco-free environment

Children’s Medical Center is a tobacco free campus. This means:
• No smoking in any Children’s structure or anywhere on the grounds
• No chewing tobacco or snuff

Wagon/wheelchair checkout

Children’s Medical Center provides the use of wagons and wheelchairs for patients and their family members. If you need one, please contact the nurse’s station on the floor where you are located, or contact any one of the concierge desks at 214.456.2195.

Vending machines

There are several vending machines located throughout the hospital for drinks and snacks.
Vending machine locations are:
Tower B: Lobby Level (behind the B3 elevator), 1st floor (by the B2 elevator)
Tower C: 1st floor (by the C2 elevator
Tower D: Lobby Level (by the food court)
Bright Building: Lobby Level (by the elevator)
Floors 4-10: In the main hospital
Ambulatory Care Pavilion: 1st floor (across from the Independence Room)


Walking Directions for Dallas Campus

Directions from the Welcome Desk in Tower D to the Trains

  1. Follow the hallway behind the Welcome Desk
  2. Continue past the Grand Staircase and the butterflies on the left
  3. Continue past the D1 elevators on the right
  4. Continue to the C2 elevators on the right and the train over-look stairs on left
  5. Take either the stairs or the C2 elevators down to the Lobby Level
  6. Follow either hallway into the train display

Directions from the Trains to the Welcome Desk

  1. Exit the train display
  2. Take either the stairs or the C2 elevators up to the 1st floor
  3. From the C2 elevator lobby turn left
  4. Continue past the D1 elevators on the left
  5. Continue past the Grand Staircase and the butterflies on the right
  6. The information desk is directly in front of you

Directions from the Welcome Desk to Radiology

  1. Follow the hallway behind the Welcome Desk
  2. Continue past the Grand Staircase and the butterflies on the left
  3. Continue past the D1 Elevators on the right
  4. Continue past the C2 elevators on the right and the train over-look on the left
  5. Continue past the C1 elevators on the right
  6. Radiology is on the right

Directions from Radiology to the Welcome Desk

  1. Exit Radiology and turn to the left
  2. Continue past the C1 Elevators on the left
  3. Continue past the C2 Elevators on the left
  4. Continue past the D1 Elevators on the left
  5. Continue past the Grand Staircase, the butterflies, and the Gift Shop on the right
  6. The information desk is directly in front of you

Directions from the Welcome Desk to the Emergency Department

  1. Follow the hallway behind the Welcome Desk
  2. Continue past the Grand Staircase and the butterflies on the left
  3. Continue past the D1 Elevators on the right
  4. Continue past the C2 elevators on the right and the train over-look on left
  5. Continue past the C1 elevators on the right
  6. When you get to the "T" intersection, Turn left
  7. The Emergency Department check-in is the first door on the right

Directions from the Emergency Department to the Welcome Desk

  1. Exit the Emergency Department and turn to the right
  2. When you get to the "T" intersection, Turn left
  3. Continue past the C1 elevators on the left
  4. Continue past the C2 elevators on the left and the train overlook on the right
  5. Continue past the D1 elevators on the left
  6. Continue past the Grand Staircase and the butterflies on the right
  7. The information desk is directly in front of you

Directions from the Welcome Desk to the Outpatient Lab

  1. Follow the hallway behind the Welcome Desk
  2. Continue past the Grand Staircase and the butterflies on the left
  3. Continue past the D1 Elevators on the right
  4. Continue past the C2 elevators on the right and the train display on left
  5. Continue past the C1 elevators on the right
  6. When you get to the "T" intersection, Turn left
  7. Continue down the hallway past the Emergency Department check-in
  8. Continue past the B2 Elevators and turn right
  9. The Outpatient Lab is directly in front of you

Directions from the Outpatient Lab to the Welcome Desk

  1. Exit the Outpatient Lab and turn left by the B2 Elevators
  2. Pass the Emergency Department check-in
  3. When you get to the "T" intersection, Turn right
  4. Continue past the C1 elevators on the left
  5. Continue past the C2 elevators on the left
  6. Continue past the D1 elevators on the left
  7. Continue past the Grand Staircase and the butterflies on the right
  8. The information desk is directly in front of you

Directions from the Welcome Desk to the Outpatient Pharmacy

  1. Follow the hallway behind the Welcome Desk
  2. Continue past the Grand Staircase and the butterflies on the left
  3. Continue past the D1 Elevators on the right
  4. Continue past the C2 elevators on the right and the train over-look on left
  5. Continue past the C1 elevators on the right
  6. When you get to the "T" intersection, Turn left
  7. Continue down the hallway past the Emergency Department check-in
  8. Continue past the B2 Elevators on the right
  9. The Outpatient Pharmacy in on the right across from the Skybridge Information desk

Directions from the Outpatient Pharmacy to the Welcome Desk

  1. Exit the Outpatient Pharmacy and turn left
  2. Continue past the B2 Elevators on the left
  3. Continue past the Emergency Department check-in
  4. When you get to the "T" intersection, Turn right
  5. Continue past the C1 elevators on the left
  6. Continue past the C2 elevators on the left
  7. Continue past the D1 elevators on the left
  8. Continue past the Grand Staircase and the butterflies on the right
  9. The information desk is directly in front of you

Directions from the Welcome Desk to the Skybridge Information Desk

  1. Follow the hallway behind the Welcome Desk
  2. Continue past the Grand Staircase and the butterflies on the left
  3. Continue past the D1 Elevators on the right
  4. Continue past the C2 elevators on the right and the train display on left
  5. Continue past the C1 elevators on the right
  6. When you get to the "T" intersection, Turn left
  7. Continue down the hallway past the Emergency Department check-in
  8. The Skybridge Concierge Desk is on the left across from Outpatient Pharmacy

Directions from the Skybridge Information Desk to the Welcome Desk

  1. Follow the hallway past the B2 Elevators on the left
  2. Continue past the Emergency Department check-in
  3. When you get to the "T" intersection, Turn right
  4. Continue past the C1 elevators on the left
  5. Continue past the C2 elevators on the left
  6. Continue past the D1 elevators on the left
  7. Continue past the Grand Staircase and the butterflies on the right
  8. The information desk is directly in front of you

Directions from the Welcome Desk to the Bright Building

  1. Follow the hallway behind the Welcome Desk
  2. Continue past the Grand Staircase and the butterflies on the left
  3. Continue past the D1 Elevators on the right
  4. Continue past the C2 elevators on the right and the train over-look on left
  5. Continue past the C1 elevators on the right
  6. When you get to the "T" intersection, Turn left
  7. Continue down the hallway past the Emergency Department check-in
  8. Continue past the B2 Elevators on the right
  9. Continue past the Outpatient Pharmacy on the right
  10. Cross the skybridge and follow the hallway to the left arriving at the E1 Elevator in the Bright Building
  11. Take the E1 elevator to your destination

Directions from the Bright Building to the Welcome Desk

  1. Cross the skybridge and follow the hallway to the right
  2. Continue past the Outpatient Pharmacy on the left
  3. Continue past the B2 Elevators on the left
  4. Continue past the Emergency Department check-in
  5. When you get to the "T" intersection, Turn right
  6. Continue past the C1 elevators on the left
  7. Continue past the C2 elevators on the left
  8. Continue past the D1 elevators on the left
  9. Continue past the Grand Staircase and the butterflies on the right
  10. The information desk is directly in front of you

Directions from the Welcome Desk to Green Park

  1. Take the Hospital Skybridge to Green Park
  2. Turn right into the elevator lobby
  3. Take the elevator to the level where you parked

Directions from Green Park to the Welcome Desk

  1. Go to the Green Park elevator lobby
  2. Take the elevator to the 2nd floor
  3. Exit the elevator lobby and turn to the left
  4. Take the Hospital Skybridge to the hospital lobby

Directions from the Welcome Desk to the Pavilion

  1. Take the Hospital Skybridge to Green Park
  2. Turn right into the elevator lobby
  3. Take the elevator to the 6th floor
  4. Exit the elevator lobby
  5. Go through the double glass doors and down to the end of the purple skybridge
  6. Take a left into the P1 Elevator lobby, pass the P1 elevators, and exit the elevator lobby into Purple Park and the Pedestrian Walkway
  7. Follow the Pedestrian Walkway to the P2 elevators
  8. Take the P2 elevators to the 1st floor
  9. To exit the elevator lobby turn right, go outside, and follow the yellow cross walk across the driveway to the sidewalk in front of the building
  10. Follow the sidewalk to the Ambulatory Care Pavilion entrance and the Welcome desk.

Directions from Pavilion to Welcome Desk

  1. Exit the building, take a right and follow the sidewalk to the end of the building
  2. Follow the yellow cross walk across the driveway
  3. Enter the P2 elevator lobby through the glass double doors
  4. Take the elevator to the 8th floor and exit the P2 elevator lobby into the parking garage
  5. Turn to the right and follow the Pedestrian Walkway to the P1 elevators
  6. Go inside the P1 elevator lobby, pass the elevators and enter the purple skybridge
  7. At the end of the purple skybridge, go through double glass doors and go to the Green Park elevator lobby
  8. Take the elevator down to the 2nd floor
  9. Exit the elevator lobby and turn to the left
  10. Take the Hospital Skybridge to the hospital lobby

Directions from the Bright Building to the Pavilion

  1. Take the E1 elevator to the 4th floor
  2. From the elevator lobby turn right and follow the blue hallway past Starbucks to the green skybridge
  3. Go to the end of the green skybridge
  4. Turn right and go through the double glass doors and down to the end of the purple skybridge
  5. Take a left into the P1 Elevator lobby, pass the P1 elevators, and exit the elevator lobby into Purple Park and the Pedestrian Walkway
  6. Follow the Pedestrian Walkway to the P2 elevators
  7. Take the P2 elevators to the 1st floor
  8. To exit the elevator lobby turn right, go outside, and follow the yellow cross walk across the driveway to the sidewalk in front of the building
  9. Follow the sidewalk to the Ambulatory Care Pavilion entrance and the Welcome desk

Directions from the Pavilion to the Bright Building

  1. Exit the building, take a right and follow the sidewalk to the end of the building
  2. Follow the yellow cross walk across the driveway
  3. Enter the P2 elevator lobby through the glass double doors
  4. Take the elevator to the 8th floor and exit the P2 elevator lobby into the parking garage
  5. Turn to the right and follow the Pedestrian Walkway to the P1 elevators
  6. Go inside the P1 elevator lobby, pass the elevators and enter the purple skybridge
  7. At the end of the purple skybridge, go through double glass doors and turn left
  8. Follow the green skybridge to the blue hallway passing Starbucks
  9. Turn right and then left at the butterfly window
  10. Go to the end of the blue hallway to the E1 elevators in the Bright Building
  11. Take the E1 elevators to your destination

Directions from the Bright Building to the Pavilion Surgery Center

  1. Take the E1 elevator to the 4th floor
  2. From the elevator lobby turn right and follow the blue hallway past Starbucks to the green skybridge
  3. Go to the end of the green skybridge
  4. Turn right and go through the double glass doors and down to the end of the purple skybridge
  5. Take a left into the P1 Elevator lobby, pass the P1 elevators, and exit the elevator lobby into Purple Park and the Pedestrian Walkway
  6. Follow the Pedestrian Walkway to the P2 elevators
  7. Take the P2 elevators to the 1st floor
  8. To exit the elevator lobby turn right, go outside, and the Surgery Center entrance is directly in front of you

Directions from the Pavilion Surgery Center to the Bright Building

  1. Enter the P2 elevator lobby through the glass double doors
  2. Take the elevator to the 8th floor and exit the P2 elevator lobby into the parking garage
  3. Turn to the right and follow the Pedestrian Walkway to the P1 elevators
  4. Go inside the P1 elevator lobby, pass the elevators and enter the purple skybridge
  5. At the end of the purple skybridge, go through double glass doors and turn left
  6. Follow the green skybridge to the blue hallway passing Starbucks
  7. Turn right and then left at the butterfly window
  8. Go to the end of the blue hallway to the E1 elevators in the Bright Building
  9. Take the E1 elevators to your destination