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Emergency and First Care

At Children's Medical Center

Referral Directory

Physician Contact:

Halim A. Hennes, M.D.

Hospital Contact:

Penny Williams, R.N.

Key Contact:

Pamela J. Okada, M.D.

Phone numbers:

214-456-5100
Fax 214-456-6014

Description of services:

Provision of comprehensive emergent and urgent care for infants, children and adolescents, including:

  • Critically ill and injured children
  • All emergent conditions
  • Non-urgent conditions in adjacent First Care facility

Subspecialty resources are available 24 hours a day, allowing for emergent care for all medical and surgical pediatric problems. Transport services are available when needed to move patients rapidly from other healthcare facilities.

Information for referral sources:

  • To refer a patient, physicians and health professionals can contact a referral nurse coordinator directly by calling the Access Center at 1-888-730-DOCS.
  • Utilizing established criteria, the referral nurse coordinators will direct patients to the appropriate care facility -- either the Emergency Department or Referral Care Center.
  • The referral coordinator will ensure that the appropriate information is exchanged before and after the patient's visit.

When referring a patient, please provide the following:

  • Patient's name and date of birth
  • Pertinent information regarding patient's symptoms or condition
  • Referring and/or primary care physician's name
  • Contact phone number and/or fax number

Why Children's Medical Center?

  • The department is staffed round-the-clock by board-certified pediatric emergency medicine specialists on the medical staff, and a wide range of pediatric specialists on the medical staff are available as needed.
  • The Children's Dallas Emergency Department is the pediatric trauma center for Dallas County.
  • Physicians on the medical staff, nurses, respiratory therapists and support staff are specially trained to care for acutely ill children.
  • The care team includes dedicated clinical pharmacists, respiratory therapists, social workers, child life specialists and chaplains to address emotional as well as medical needs during emergent situations.
  • The Children's Emergency Department is located in a state-of-the-art facility.
  • The Children's Referral Care Center provides urgent care integrated with a full-service pediatric hospital and emergency services.
  • The Children's Referral Care Center at Legacy Emergency Department provides 24-hour coverage in a 16-bed department.

Related Listings:

Trauma
Urgent Care (Referral Care Center)
Transport/Transfer Center
Child Abuse and Neglect (REACH)
Critical Care Services/General, Cardiac & Trauma/Subacute ICU

 

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